Microsoft Outlook Course (1 day)

Versions 97 - 2007 are covered. To accompany the instructor lead training, each delegate will receive manuals and practice, step-by-step exercises. This will provide an excellent source of information and on-going self study once the training has been completed.

The course outline listed below is only suggestions and can be altered to reflect your business needs. You could for example request a half day course on Outlook Calendars and fill the rest of the day with a PowerPoint course.

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• Options button in an e-mail
  • Setting importance and sensitivity
  • Read receipts and delivery receipts
  • Have replies sent to another
  • Expires after, do not deliver before
  • Voting Messages
• Flagging messages for follow up
• Managing your mail box and Auto archiving
• Sorting and Finding messages
• Managing Inbox Views
• Filters
• Creating sub folders
• Moving messages
• The Out of Office Assistant
• Attaching signatures to mail
• Attaching V-cards to mail

• Entering appointments
• Viewing the calendar and navigating through it
• Customizing calendar views
• Creating recurring Appointments
• Creating Events
• Adding Holidays automatically
• Scheduling Meetings and sending meetign requests
• Responding to meeting requests
• Updating meetings and sending updates to attendees
• Calendar printing options
  

• Entering Tasks
• Tasks Views
• Delegating Tasks to others
• Sending status reports on partially completed or completed tasks

• Setting up permissions for delegate access
• Understanding the different permission settings
• Opening another person's calendar and inbox
• Editing another person's calendar
• Sending mail on behalf of someone else
• Revoking delgate access

• Mail options
• Calendar options