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Onsite Outlook 2010 Training - we come to you!
Microsoft Office Training > Office 2010 Training > Outlook 2010 Training
Outlook 2010

Outlook 2010 Training


To accompany the instructor lead training, each delegate will receive manuals and practise, step-by-step exercises. This will provide an excellent source of information and on-going self study once the training has been completed.

The course outline listed below is only suggestions and can be altered to reflect your business needs. You could for example request a half day course on Outlook Calendars and fill the rest of the day with a PowerPoint course.


Course Outline
Working with E-mail
  • Options button in an e-mail
    • Setting importance and sensitivity
    • Read receipts and delivery receipts
    • Have replies sent to another
    • Expires after, do not deliver before
    • Voting Messages
  • Flagging messages for follow up
  • Managing your mail box and Auto archiving
  • Sorting and Finding messages
  • Managing Inbox Views
  • Filters
  • Creating sub folders
  • Moving messages
  • The Out of Office Assistant
  • Attaching signatures to mail
  • Attaching V-cards to mail
  • The new People Pane
  • Managing conversations
  • Quick steps
  • The new To-Do Bar
  • Attachment Preview
  • Colour categories
  • Instant search
Working with Outlook Calendars
  • Entering appointments
  • Viewing the calendar and navigating through it
  • Customizing calendar views
  • Creating recurring Appointments
  • Creating Events
  • Adding Holidays automatically
  • Scheduling Meetings and sending meeting requests
  • Responding to meeting requests
  • Updating meetings and sending updates to attendees
  • Calendar printing options
  • E-mailing a snapshot of your calendar
  • Task Integration with the calendar
  • Calendar overlay
Working with Tasks
  • Entering Tasks
  • Tasks Views
  • Delegating Tasks to others
  • Sending status reports on partially completed or completed tasks
Delegating/Sharing Your Calendar and Inbox
  • Setting up permissions for delegate access
  • Understanding the different permission settings
  • Opening another person's calendar and inbox
  • Editing another person's calendar
  • Sending mail on behalf of someone else
  • Revoking delegate access
Customising Outlook
  • Mail options
  • Calendar options


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