Professional and Management Courses > Assertive Communication Skills Training

Assertive Communication Skills

Choose how you respond, rather than just react.

This course will help you behave in a more assertive way and develop your confidence in dealing with difficult behaviour and situations.

These courses are for

All levels of employees, whether managers or front-line staff, who would like to deal with challenging situations in a more positive and assertive way

Course Overview

Recognising why people behave the way they do
How to use key assertive skills, including making requests and saying no
The role of feedback –both giving and receiving
Developing personal strategies for handling demanding situations

Contact Information

This course is run in association with Annis Consulting. To make an enquiry please email info@annisconsulting.co.uk or phone 01273 493292.

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